Why fedex

By , it offered percent coverage of North America. Postal Service. And the company continues to invest in new facilities and emerging technologies. Go to the FedEx Corporate Brochure to see how FedEx Ground and other FedEx operating companies come together to connect the world — serving our customers, our communities and our team members.

In , Viking became a subsidiary of Caliber System Inc. Over the next 10 years, Viking solidified its position as the market leader in the West and periodically expanded beyond its regional territory. In January , Federal Express Corp.

In , AF became a publicly held corporation, and by , it had developed a wide network of service centers that provided direct coverage to 40 contiguous U. AF was acquired by FedEx Corp. In , FedEx Corp. In , FedEx Freight introduced FedEx Freight Direct, a service to meet the needs of the growing e-commerce market for delivery of heavy, bulky products to or through the door for residences and businesses.

Virgin Islands. By making investments in technology, FedEx Freight is the first and only nationwide LTL carrier to offer handling-unit and pallet-level tracking and visibility for multi-piece and multi-pallet shipments, as well as domestic shipping without a paper Bill of Lading.

Go to the FedEx Corporate Brochure to see how FedEx Freight and other FedEx operating companies come together to connect the world — serving our customers, our communities and our team members.

The facility measured only square feet and featured a single copier, an offset press, film processing equipment, and a small selection of stationery and school supplies. Four years after that, It applied minimal use of technology. Its stores were also uniform in size, and its product offerings were limited. In response, the company expanded its services and markets. More than separate S-corporations were rolled into a single C-corporation.

The company installed centralized budgeting and financial planning systems, procurement, real estate, and information services. The company realized it could not serve the needs of these customers or make a meaningful connection using a one-size-fits-all approach. In June , the name was changed to FedEx Office to better reflect its service and product offerings.

Go to the FedEx Corporate Brochure to see how FedEx Office and other FedEx operating companies come together to connect the world — serving our customers, our communities and our team members. FedEx Logistics traces its origins to , when a customs broker named C. Following its purchase by McGraw-Hill Inc. Three years later, TowerGroup began a series of acquisitions that increased its presence across the U.

In , the company kicked off an aggressive expansion, opening offices around the globe. FedEx Trade Networks was the first company to provide a duty and tax application on its website.

In , FedEx acquired Bongo International, a leader in cross border enablement technologies and solutions that help retailers and e-tailers reach international e-commerce consumers. Rebranded as FedEx Cross Border, its capabilities include duty and tax calculations, export compliance management, HS classification, currency conversions, shopping cart management, and protection against credit card fraud.

In , FedEx announced the realignment of its specialty logistics and e-commerce solutions in a new structure under FedEx Trade Networks, creating an organization focused on serving the unique needs of this important growth driver. Renamed FedEx Logistics in , the company provides a full suite of supply chain solutions, specialty transportation, customs brokerage, and trade management tools and data. Go to the FedEx Corporate Brochure to see how FedEx Logistics and other FedEx operating companies come together to connect the world — serving our customers, our communities, and our team members.

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News archive. Hand-held computers, called SuperTrackers, are used to scan the progress of the package an average of 5 times from pick-up to delivery. Couriers simply scan the bar code on every waybill with their SuperTracker, at every stage of the delivery process. Scans are performed at time of pick-up, on arrival at the origin station, at the final station, when placed on the van of the courier's route and at delivery. SuperTrackers retain and transmit package information such as destination, routing instructions and the type of service requested.

Thus, a customer can find out at any time exactly where their package is and when they can expect delivery, whether they call Customer Service or track the package themselves on the FedEx Web site or using FedEx Ship software. Constant tracking allows Federal Express to maintain positive control over shipments every step of the way.

It is so integral a part of the system that FedEx promises to deliver all packages within one minute of the delivery commitment or the customer does not pay. The company also offers a second guarantee that is unique to the industry: if a customer cannot be told exactly where their package is, within 30 minutes of their inquiry, FedEx will pay the transportation costs of the package. Command and Control is the satellite to ground-level operations system, based at the Memphis SuperHub, that enables FedEx to deliver packages by the fastest, safest and surest route, in any weather condition.

It is a relational database that coordinates FedEx logistics worldwide. The system uses satellite and computer communications technology to monitor routing and traffic information in real time and acts as a weather management tool. When weather may disrupt on-time delivery, FedEx uses NASA weather data and artificial intelligence to plot alternative routes.

Manage your shipment. Weather alerts. Regulatory news. Online fraud alert. Current situations affecting shipments. Track shipments to stay informed. Understand tracking terminology. COVID business closures. Weather and other service disruptions. View affected areas with current alerts. See the latest on money-back guarantee. Ways to manage your shipments. For shipments already in progress. Redirect your shipment Have your package sent to a FedEx location to be held for the recipient at no additional charge To redirect a package on fedex.

GoFedEx 1. Have your shipment held at the destination service center for the recipient To request a hold: Visit the FedEx Freight Locations page Enter the ZIP code to find the service center nearest the recipient Call the service center and request the hold. Start by tracking your shipment Contact the shipper to have your shipment redirected to a nearby service center for you to pick up. Before shipping.

If you're a shipper Created with Sketch. If you're a recipient Created with Sketch. For shipments already in progress Created with Sketch. Packages delivered to addresses other than the original destination may be subject to additional transportation fees and surcharges as outlined in the FedEx Service Guide. Return the shipment to you. Before shipping Created with Sketch. There are no current alerts.

Regulatory news and updates. A regulatory update can be issued to communicate any of the following: A previously published regulatory alert is still in effect.